United States
Shipping options and cost are shown in your quote.
Michigan-based, shipping worldwide
We print in Michigan and ship to most countries. Here's how international orders work, what customs and import duties mean for you, and where we can't ship.
How it works
Ordering from outside the US works just like a US order, with customs paperwork added.
01
Upload a 3D file or send a design brief, and tell us the destination country. Your files stay private.
02
A person checks your part and confirms the material, price, shipping options and any rules for your destination in a written quote. Nothing is charged until you accept.
03
Pay securely through Stripe's hosted checkout. International cards are accepted; your bank converts the amount to your currency.
04
Parts are printed and inspected against what you approved in our Michigan workshop.
05
We complete the customs declaration and commercial invoice with an honest description, value and tariff (HS) code for your parts.
06
Your parcel ships with tracking when the carrier provides it. Customs in your country clears it before final delivery.
Customs & duties
You pay import charges on delivery. Our prices are in US dollars and don't include your country's import duties, VAT/GST or customs and brokerage fees. These are set by your country, not by us, and are usually collected by the carrier or postal service before delivery.
Honest declarations. Every parcel carries a customs declaration and commercial invoice describing the parts, their value and their tariff (HS) code. We can't mark orders as gifts or declare a lower value.
Customs can add time. Parcels may be held for inspection or paperwork. We can't control or speed up customs, and we don't guarantee delivery dates.
EU and UK. VAT applies to most imports, including low-value parcels. Expect VAT plus a handling fee from the carrier unless your quote says it's already included.
Refused parcels. If import charges aren't paid, the parcel is usually returned or abandoned. Return shipping and fees may be deducted from any refund.
Check before you order. Your country's customs website can estimate the charges. Ask us for the HS code and declared value if you need them for an estimate.
Customs, duties or delivery questions about an order? support@formyq.com
Where we ship
We confirm production time and shipping options for your destination in your quote.
Shipping options and cost are shown in your quote.
Duties and taxes may apply on delivery.
VAT and any duties are collected by the carrier or customs on delivery.
Transit and customs times vary widely by country.
Because of US sanctions and export restrictions, we can't ship to Belarus, Cuba, Iran, North Korea, Russia, Syria, or to Crimea, Sevastopol, and the so-called Donetsk and Luhansk People's Republics. We also can't sell to people or organisations on US restricted-party lists.
Payments
All prices and payments are in US dollars. Stripe's hosted checkout accepts most international cards; we never see or store your card number. Your bank converts the charge to your currency and may add a foreign transaction fee.
Acceptable use
We may decline any job, and we refund anything paid for a job we decline.
FAQ
Unless your quote says otherwise, the recipient pays any import duties, VAT/GST and customs or brokerage fees when the parcel arrives (often called DAP or DDU). The carrier or your postal service usually collects them before delivery.
No. We declare what's in the parcel and what you paid for it, as customs law requires. Under-declaring can lead to fines, delays or seizure.
It depends on the destination, the carrier and customs, which we don't control. Your quote shows the shipping options available. We don't guarantee delivery dates.
The parcel is usually returned to us or abandoned, and return shipping costs and fees may be deducted from any refund. Please check your country's import charges before ordering.
Our prices don't currently include foreign VAT or GST. If your country requires us to collect it, we'll show it on your quote before you pay.
US dollars. Your card issuer converts the charge and may add a foreign transaction fee.
Yes — tell us in your quote request and include the account details we should use. We'll confirm whether it works for your destination.
See also Shipping & Returns and the FAQ.
Upload a file or describe your part. We'll confirm shipping to your country in your quote.
Business order, RFQ or volume pricing from outside the US? Email sales@formyq.com